Administrative Executive - Insurance Support & Client Services

Join a dynamic team as an Administrative Executive specializing in insurance policy processing, claims support, and client services. This role is perfect for detail-oriented professionals with a passion for efficiency and customer satisfaction. You will play a pivotal role in supporting our insurance clients, ensuring smooth operations, and delivering exceptional service.

At [Company Name], we are committed to innovation and excellence in the insurance industry. Located in Jakarta Raya, our company is at the forefront of providing comprehensive insurance solutions. As an Administrative Executive, you will be part of a team that drives our mission to protect and serve our clients.

In this role, you will handle a variety of tasks including processing insurance policies, managing client inquiries, and supporting the claims team. You will use tools like Microsoft Office Suite, CRM systems, and specialized insurance software to streamline operations and enhance customer experience.

📋 Tanggung Jawab Pekerjaan

• Process insurance policies and client applications accurately and efficiently.
• Manage client inquiries and provide excellent customer service.
• Support the claims team by gathering and organizing necessary documentation.
• Maintain and update client records in the CRM system.
• Coordinate with internal teams to ensure timely resolution of client issues.
• Assist in the preparation of reports and documentation for regulatory compliance.
• Stay updated with industry trends and best practices in insurance services.
• Participate in team meetings and contribute to continuous improvement initiatives.

🎓 Kualifikasi & Syarat

• Bachelor's degree in Business Administration, Insurance, or a related field.
• Minimum 2 years of experience in administrative roles within the insurance industry.
• Proficient in using Microsoft Office Suite, particularly Excel and Word.
• Experience with CRM systems such as Salesforce or HubSpot.
• Strong attention to detail and ability to work in a fast-paced environment.
• Excellent communication and interpersonal skills.
• Familiarity with insurance software and tools.
• Ability to meet strict deadlines and manage multiple tasks simultaneously.

🛠️ Keahlian

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